![]() ![]() As a result, businesses are introducing their best AI chatbots to have one-on-one conversations with clients and staff. More than 1.4 billion people use chatbots worldwide today. The word "chatbot" comes from the name "chatterbot". In addition, advanced users might appreciate our self-hosted editions developed for companies that prefer to run the applications on their servers and have code access to modify the software.In 1994, Michael Mauldin coined the name "chatterbot". If you want to get visual confirmation of Bitrix24's efficiency, usability, and functionality, visit the YouTube channel of our knowledgeable team. With our detailed and thorough manuals, you will never get lost and confused because it offers solutions to every problem that might occur. Learn More About Bitrix24 and Create a Perfect Chatbot for Your Business Stay Connected with Customers via Desktop and Mobile Solutions Plus, it uses Microsoft Bot Framework that is functional, reliable, and secure. It is compatible with every existing CMS, including WordPress, Joomla, and Drupal. Of course, you can use it on the entire website.īitrix24 chatbot builder doesn't require any coding skills, yet, if you are an expert, you can order a version with open code access. You can select the pages on which you want the widget to appear. It would perfectly correspond with your site's layout. ![]() Such features as a customizable appearance, adaptive design, and a whole plethora of frameworks will make your bot functional and appealing at the same time. ![]() Moreover, it automatically transfers all the data about the discussed issue to the contacts profile, so CRM and support teams can see the most relevant intel or understand the context of the situation clearly. Clients, even the potential ones, will appreciate it. Therefore, if there is any information about the user, it can use it to add a personal touch to the conversation. In case the bot decides that it cannot cope with the user's problem, it hands it over to a qualified specialist.īitrix24 chatbot software is integrated with all the available databases. All you need to do is add common requests and answers to your chatbot during the building process. It can analyze the conversation and recognize the user as a potential lead or redirect a tough question to a helpdesk agent via live chat/call center.Īs a true member of customer service, your bot will be able to address the most repetitive and easy questions that a client or a visitor can have. All you need to do is share this page with your friends on Facebook or Twitter with the hashtag #bitrix24 and see if the odds are in your favor.įeatures that are Useful to Both Customers and CompanyĪ chatbot can serve as a part of both CRM and support teams. On the Bitrix24 pricing page you can find the available plans and choose the one that fits your requirements the most.ĭo not miss the excellent opportunity to gain free access to Bitrix24 Professional ($2400 per year). But if you're looking for enhanced capabilities, you should check premium offers or additional features. The Bitrix24 standard package for chatbot software is free. It can be WordPress, Joomla, Drupal, or other platforms, Bitrix24 can coexist peacefully with any of them. It allows you to add widgets regardless of the software that you used to develop your website. In addition, this chatbot builder is compatible with any content management system. Bitrix24 has enough instruments, so you could choose between a variety of templates or develop your own, add questions and responses, customize the design. Thus, you don't have to master any particular skills to create a perfect chatbot. Due to its intuitive and user-friendly interface, it is easy to navigate. Just because you don't have expertise in coding, it doesn't mean you should refrain from trying Bitrix24 chatbot builder software. Using the most sophisticated technologies available, Bitrix24 specialists developed a chatbot builder that provides you with a variety of tools to create a widget that would be smart and efficient enough to sort out leads, redirect conversations, provide answers to the most common questions, generate support tickets, and add information to the corresponding databases. ![]() Of course, artificial intelligence cannot replace an experienced specialist, but Birtix24 developed the chatbot software that can actually be helpful to clients and helpdesk/CRM specialists alike. But maintaining a dialog between a person and a robot might be tricky and challenging. How to Create a Chatbot that Can Have a Meaningful ConversationĪdding a chatbot is an obvious solution for businesses that strive to reduce the pressure on their live agents. ![]()
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